Hacking schemes can be incredibly complex. Your details can still be compromised even after your best efforts to protect your personal and banking information.
Noticing an unusual transaction or log-in activity is unnerving, but it’s important that you take action to reduce the impact.
Three things to do now if you think you’ve been hacked:
1. Update your security and change your passwords. Prioritise those that use the compromised personal details, choose unique one-off combinations, and don’t use these passwords again.
As part of your updates, check in on your anti-virus software and ensure you’ve enabled two-factor authentication correctly on all relevant channels.
2. Contact your bank immediately. The moment you notice an unusual transaction, place a call to your bank. It’s essential that they’re made aware of any potential threats.
Your BSB and bank account number are lower risk but you should continue to stay alert if you’ve had your bank account details stolen. Your BSB identifies the financial institution and can make impersonation scam attempts seem more legitimate.
3. Keep an eye on your accounts. You likely won’t know the level to which you’ve been hacked. By regularly checking in on things such as your bank transactions, credit report and log-in activity, you can flag unusual activity early.
You can’t change what’s happened, but you can plan ahead. Read our tips on safeguarding your online activity, here
