Possession and maintenance of a current NSW Driver’s Licence is essential.
Holding a motor vehicle driver’s licence.
KEY RESULT AREAS
Teamwork
Support Board and Senior Management decisions and ensure that all commitments made are followed through.
Maintain a positive and constructive attitude that promotes confidence and teamwork.
Displays willingness to assist others, shares knowledge openly, cooperates and supports the team.
Is always receptive and open to feedback.
Handicapping
Undertake the handicapping and field selection of all NSW harness races and trials in compliance with HRNSW racing policies and procedures.
Ensure the accurate loading of nominations on computer systems and recording of fields and other relevant racing information on the HRNSW recording service.
Approve and load all race programs to the Internet and other communication/
distribution channels in accordance with HRNSW racing policies and procedures.
Advise the Chief Handicapper of handicapping and programming issues, and in association with the Manager, Integrity and Manager, Industry Development devise policy and initiatives for their resolution.
Customer Service
Ensure the provision of user-friendly customer service to clubs and participants on handicapping, nominations and field selection issues.
Provide advice and guidance to clubs on ways to optimise field size as well as improve the quality of racing and wagering turnover and revenue.
Delivery of Results
Review and evaluate tasks and processes to facilitate continuous improvement, and make recommendations to the Chief Handicapper and Manager, Industry Development on possible improvements and remedial action.
Ensure that HRNSW is measurably advancing towards best practice standards in its handicapping and customer service operations.
Communication and Relationship Management
Ensure an open, positive, respectful and constructive style of communication in all interactions within HRNSW and engage key stakeholders in meaningful and sustainable relationships.
Contribute to national activities and ensure coordination of local processes and activities.
Professionally represent HRNSW at the local, State and National level as required.
Ensure confidentiality and discretion is exercised in all HRNSW activities.
Encourage regular feedback from staff regarding the approach to programs and projects.
Occupational Health & Safety
Participate in the ongoing improvement of OH&S plans and procedures and visibly and constantly support implementation in your area.
Ensure that all employees in your area are fully aware of safety plans and expectations, and that they are actively encouraged to participate and contribute.
Shows evidence of reasonable steps taken to comply with HRNSW OH&S guidelines.
Ensure that action is taken in identifying hazards, assessing risk, and reporting incidents
Demonstrate an appropriate duty of care.
The successful applicant will be provided a remuneration package based upon their relevant experience.
Please send applications by 5pm, 27 January 2017
Please send resume and cover letter to jobs@hrnsw.com.au
For further information please call Mark Read (02) 9722 6600 press key 1