Harness Racing Australia (HRA) is the peak organisation for the sport of harness racing in Australia. The HRA Members consist of the six State Controlling Bodies, in addition to five Principal Clubs. The seven-member Executive of HRA consists of the Chair or nominated representatives from each of those State Controlling Bodies, with an Independent Chairman, Mr Graeme Campbell OAM.
The object of HRA is to promote the Harness Racing Industry and to assist its Members to more effectively carry out their powers and obligations under their respective constitutions and Incorporating Statutes.
In doing so, HRA is the co-ordination point between Members for national projects and performs functions which include: the uniformity of rules; integrity; health & welfare; research projects; registration of horses; naming horses; identification processes; horse import & export clearances; gear & equipment approval; and, national as well as international advocacy.
HRA also ensures the integrity of Standardbred breeding in Australia by maintaining the officially published records of Standardbred pedigrees and registration in Australia in the form of the Australian Trotting Stud Book complemented by the Australian Harness Racing Rules.
HRA is committed to continuous improvement of integrity and welfare functions, including the registration, identification and real-time horse status of Standardbreds to improve traceability throughout their lives. Transparent health and welfare statistics and supported activities are available via the HRA - There is No Finish Line website, which is an approach that plays a significant part in maintaining the industry’s social license to operate and its responsibility to the Standardbred, on and off the track.
Harness Racing Australia has a long and respected history of providing excellent service to both the industry and Members.
Given our commitment to continuous improvement and innovation, HRA is establishing a new consolidated central service hub, to deliver quality administrative services in an effort to streamline and reduce duplication across the industry.
The first of its kind for Harness Racing, this is a new position within the organisation and an opportunity for the right person to take charge, lead an experienced team and help shape the future of customer service within the industry.
The role of Central Services Hub Leader is the senior member of Harness Racing Australia’s Central Services Hub, reporting to the Chief Executive.
We are looking for individuals that enjoy being part of a team to deliver high quality customer service and can work both autonomously and collaboratively to meet member, stakeholder and clients’ requirements, and their deadlines.
OVERALL PURPOSE OF JOB
KEY RESPONSIBILITIES / ACCOUNTABILITIES
Located at a Flemington Office (complete with free car parking, gymnasium and café) with flexible attendance including working from home opportunities.